Pitches · No. 01 · Campgrounds

The plate is the check-in.

Every campground envelope already asks for your license plate. Let the plate do the rest, and use the conversation it opens.

It’s 9:40 on a Friday night, it’s raining, and you’ve just pulled up to a wooden post at the entrance of a campground two hours from anywhere. Bolted to the post is a steel tube. Next to it, in a plastic sleeve, a stack of damp envelopes.

You find a pen that works on the third try. Name. Address. Site number. Number of nights. Amount enclosed. And a line for your license plate.

You tear off the stub, fold in cash you hope is close to exact, and push the envelope into the slot. Then you drive to your site and clip the stub to the post, or wedge it on the dashboard where a ranger can see it. In the morning somebody drives the loop, reading stubs against posts, and later somebody else opens the tube and counts.

The line I keep coming back to is the one that asks for the plate. The campground already treats your car as your identity. It just has you write it down by hand, in the dark, and then pays a person to check it by eye.

Where the envelope comes from

The tubes are called iron rangers, after the company that makes them, and they exist for a sensible reason. Staffing a booth at 10 at night costs more than a late arrival pays. So the campground outsources check-in to the camper and patrols afterward.

Federal sites have been moving walk-up payment onto phones. Plenty of state, county, municipal and private grounds still run on envelopes, and plenty more run an online reservation system and a paper hang tag at the same time, so a camper who booked in March still stops at the booth in July to pick up a piece of cardboard.

The envelopeThe plate
Who checks inThe camper, at the post, in whatever weatherA camera at the gate, while the car is still rolling
PaymentCash or check, sealed in an envelopeThe card on the reservation, or a link by text
Proof of stayA stub on the dashboard or the site postThe plate, on the roster
PatrolA ranger reads every postA phone on the dash reads plates; the ranger sees only mismatches
Who is here tonightKnown when the tube is openedKnown as each car arrives
Contact with the guestNone, until something goes wrongA text thread from the gate to checkout

The envelope has already done the hard part, which is getting campers used to the idea that their car is how the campground knows them.

What I’d build

Three pieces, none of them exotic: a reader, a way to walk up, and a new kind of patrol. Here’s the path a car with a reservation takes through them.

  1. 01 · ArriveA reader at the gateA plate camera on a solar pole, plus a model that reads make, model and color.
  2. 02 · MatchAgainst the rosterPlate and vehicle both agree with a reservation. The arm lifts, if there is one.
  3. 03 · WelcomeA text, not a stubSite number, directions, the rules that matter, and a name to reply to.
  4. 04 · PatrolExceptions onlyThe morning loop becomes a list of the three sites that don’t match.

The reader. A plate camera alone isn’t enough. Plates arrive covered in mud, hidden behind bike racks and hitch-mounted carriers, in 50 different state formats, some of them on a trailer rather than the truck pulling it. Make, model and color are the second key. A plate that reads as 8KT 442 on a green Outback, matched to a reservation for a green Outback, is a confident check-in. A plate that half-reads on a white pickup matched to nothing goes to a person. The system should be built to say “I’m not sure” often, and early.

Walk-ups. A sign at the gate: text a short code to a number. You get back the sites that are actually open tonight, pick one, pay with a card, and the reader has already attached your plate. The steel tube stays for anyone who wants it. Nobody should be turned away because they’d rather pay in cash.

Patrol. A phone on the ranger’s dashboard reads plates around the loop and compares them with the roster. What used to be a slow walk past 80 posts becomes a short list: an unpaid car at site 31, a second vehicle at site 12, a reservation for site 7 that never showed up and could be sold tonight.

The make and model buy one more thing, which is the rig. If the reservation says a 38-foot fifth wheel is headed for a site built for 25 feet, it’s better to know at the gate than halfway through the backing-in.

The part that pays for it

Check-in by plate is a nice operational improvement. On its own, I’m not sure it justifies the pole.

What justifies it is what the campground gets once check-in happens by text: a direct line to every party in the park, from the moment they arrive until the moment they leave. Campgrounds have never had that. The camp store has always depended on people walking over before it closes.

Pine Hollow Campground

Friday 4:12 PM

Welcome in. You’re at site 14, second right after the gate. Quiet hours start at 10. Want a bundle of local firewood left on your post? $8. Reply WOOD.

WOOD

It’ll be there by 6, charged to the card on your reservation.

Saturday 8:05 AM

Site 14 is open Saturday night too, if you want to stay. $40. Reply STAY.

Sunday 10:30 AM

Checkout is 11. You can have the site until 2 for $15. Reply LATE.

Sunday 11:48 AM

Thanks for staying. Want site 14 for this weekend next year? Reply HOLD and we’ll put it aside for you when booking opens.

An illustration. The campground is invented, and so are the prices.

Firewood is the obvious first offer, and in a lot of the country it’s better than obvious. To slow the spread of invasive insects, Wisconsin prohibits bringing firewood onto state properties from more than 10 miles away. Massachusetts tells campers not to bring their own at all and to buy it at the park. For a camper in those places, the campground is often the only legal source of the one thing every fire needs, and right now selling it depends on the camper reaching the store while it’s open.

The better offers are the ones that sell inventory the campground has already paid for. An extra night on a site that would otherwise sit empty. A late checkout on a site nobody is arriving at until tomorrow. A lakefront upgrade when the lakefront site had a no-show. Those cost almost nothing to deliver, and they have always been hard to sell because nobody could reach the camper at the right moment.

The money is there. Kampgrounds of America’s annual report counts more than 52 million North American households that camped in 2025, spending over $200 per person per day on things other than the site itself. Most of that goes into the nearest town. A text at the right moment can keep some of it at the campground.

One season of add-ons, one campground

A worked example · every input is an assumption

8,250 occupied site-nights · 3,300 stays at 2.5 nights each

Firewood to the site30% of site-nights · $8$19,800
An extra night6% of stays · nightly rate$7,920
Ice15% of site-nights · $4$4,950
Late checkout8% of stays · $15$3,960
Site upgrade4% of stays · $25$3,300
A season, or $399 a site$39,930

Illustrative, not reported. Every rate and price above is an assumption stated in the table; move the sliders and the numbers move with them. Some of that firewood is already sold at the store today, so the honest question is how much a text adds on top. That’s what a pilot is for.

For a small operator, a number like that pays for a camera and a phone line several times over. For a state system with dozens of parks, it starts to look like a budget line. It also leaves out the offer I’d expect to matter most over time, which is the last one in the thread. A camper who books next year’s site in the parking lot, still smelling of smoke, is the cheapest customer the campground will ever acquire.

The objections

Plates are sensitive. They are, and plate readers are regulated. California, for one, requires anyone operating one to maintain security procedures and publish a usage and privacy policy. I’d go further than the law and put the rules on the sign at the gate: plates are used to check you in and nothing else, deleted a set number of days after checkout, never pooled across customers, never sold, and never shared except under legal process. A campground that won’t commit to that in writing shouldn’t install the camera.

There’s no signal. At many campgrounds there isn’t, at least not at the sites. The reader has to work with no connection at all and sync when it can. The gate or the office usually has something, and the welcome text can go out there. Offers can wait until the camper’s phone next finds a bar. In a true dead zone the thread gets thinner, but the check-in still works.

Rangers aren’t IT staff. Correct, and they shouldn’t have to become IT staff. The installation should be a pole, a panel, a camera and a phone, with nothing for anyone on site to configure. If it needs a login to fix, it’s the wrong product.

It’ll feel like a parking garage. It will if it’s built like one. The difference is in the first message: a person’s name, directions to the site, and the two rules that actually matter. The camera is only there so nobody has to stand in the rain with an envelope.

How I’d find out if I’m wrong

One campground. One entrance. One shoulder season, 90 days, with the envelopes still available the whole time.

  • Read rate. The share of arrivals checked in with no human involved. Below 90 percent, the reader isn’t good enough yet.
  • Patrol time. Minutes spent on the morning loop, before and after.
  • Collection. Fees collected against sites actually occupied, which the envelope system has never been able to measure.
  • Replies. The share of guests who answer any message at all. If fewer than 1 in 5 reply to anything, that’s the answer, and it was cheap to find out.
  • Add-on revenue per occupied site-night, against the same weeks a year earlier.

If the numbers hold up, the next step is a second campground with a different kind of camper. If they don’t, the campground keeps its camera, its roster and its shorter patrol, and goes back to selling firewood the old way.

Either way the envelope can finally stop asking for the plate. The plate can answer for itself.

Disclaimer

Sterling Blake Partners has no affiliation, relationship, engagement, partnership, or commercial arrangement of any kind with any company, agency or organization named or referred to in this piece, including but not limited to Kampgrounds of America (KOA), Iron Rangers, Recreation.gov, the National Park Service, the Wisconsin Department of Natural Resources, the Massachusetts Department of Conservation and Recreation, Subaru, Ford, and Honda. Vehicle makes and models appear only as illustrations of what a reader might identify. Organizations appear only as the sources of publicly reported facts.

Nothing here implies or claims endorsement, sponsorship, review, approval, or any form of association by or with any of them. Trademarks referenced remain the property of their respective owners. “Pine Hollow Campground” and every plate number shown are invented.

This is a proposal written independently and addressed to no operator in particular. It is not legal advice; anyone deploying plate-reading equipment should confirm the law in their own state first. The revenue figures are a worked example built on stated assumptions, not a forecast, and not a reported figure for any campground.

On the facts

The contents of the self-registration envelope and the practice of displaying a stub come from published state and county campground instructions. The household count and spending figure are from Kampgrounds of America’s 2026 Camping & Outdoor Hospitality Report, covering 2025. Firewood rules are from the Wisconsin DNR and Massachusetts DCR. The plate-reader requirement is California Civil Code §1798.90.51. Everything in the worked example is an assumption, and the example says so.

© 2026 Sterling Blake Partners · Detroit